What does a Case Manager do?
At Care Plus our Case Managers are all Registered Nurses and they will provide services requiring specialized nursing skills as well as initiating preventative nursing procedures. The Case Manager regularly re-evaluates the patient’s nursing needs, obtains doctor’s orders and guides the home health aide in your care. The Case manager is also actively involved in teaching you and your family to meet your nursing and other related needs.
Our case manager has regular in-person and telephone contact with doctors, family members and the patient, as well as social workers or other case managers to share resources and information. The case manager oversees communication between all the parties involved.
Support is provided to the patient and family to make decisions that can lead to independence. Strengths and weaknesses are evaluated, progress is monitored, and self-sufficiency is determined.
A Guiding Hand
One of the critical jobs of our case managers is to make sure the patient is fully informed of all options of care. Our case managers regularly communicate and suggest different health care options to patients and families as needed. Our case managers are a gentle guiding hand throughout the process.